Skip to main content
IJMTP
  • Menu
  • Articles
    • case study
    • research paper
    • All
  • For Authors
  • Editorial Board
  • About
  • Issues
  • Blog
  • About ACME
  • Annual Conference
  • search

RSS Feed

Enter the URL below into your favorite RSS reader.

http://localhost:26648/feed
research paper
Vol. 11, Issue 1, 2010August 01, 2010 EDT

The Influence of Service Channel and Customer Segment on the Relationship Between Performance and Self-service Technology

Chia-Sheng Hung, Chin S. Ou,
Information technologySelf-service technologyFinancial performanceBanking industryATM
Photo by Alina Grubnyak on Unsplash
IJMTP
Hung, C.-S., & Ou, C. S. (2010). The Influence of Service Channel and Customer Segment on the Relationship Between Performance and Self-service Technology. International Journal of Management Theory and Practices, 11(1), 5–15.
Save article as...▾

View more stats

This website uses cookies

We use cookies to enhance your experience and support COUNTER Metrics for transparent reporting of readership statistics. Cookie data is not sold to third parties or used for marketing purposes.

Powered by Scholastica, the modern academic journal management system